"usb_control/bulk_msg: timeout" with se401

Hi.

My camera: Kensington VideoCAM 67016
My kernel: 2.4.12
My usb: usb-uhci

USB recognizes the new device when I plug the camera in.  The se401
module recognizes the correct camera.  When I use gqcam or vidcat, the
light on the camera goes on.  But I never get any pictures.  Instead, I
get this repeating message in my log:
Oct 22 15:38:14 corban kernel: usb_control/bulk_msg: timeout

Any hints or suggestions?  I would really appreciate it.

Please CC to me, I'm not subscribed.

    // joey tsai

-- 
           |  I have defined the hundred percent American as ninety-nine
 joey tsai |  percent an idiot.
           |                                            -- George Bernard Shaw